๐Ÿ“ž 1300 579 438
โœ‰ info@swiftskills.edu.au
๐Ÿ“ 403ย  87 Overton Rd, Williams Landing VIC 3027

Student Hub

Resources, policies and support for Swift Skills students ยท RTO 46501

Student Resources & Policies

All the information you need as a student at Swift Skills, in one place.

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Student Handbook

Everything you need to know about studying with Swift Skills โ€” enrolment, fees, assessment, conduct, support and your rights.

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USI โ€” Unique Student Identifier

Required before training commences. Learn what a USI is, why you need it, and how to create one for free in 5 minutes.

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Complaints & Appeals

Your right to a fair, transparent resolution. Our step-by-step complaints and appeals process, including external escalation options.

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Refund Policy

Understand your fee protection rights, our refund schedule, and how to request a refund or withdrawal from training.

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Privacy Policy

How Swift Skills collects, uses, stores and protects your personal information under the Privacy Act 1988 (Cth).

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Terms & Conditions

The terms governing your enrolment and use of Swift Skills’ services, facilities and online platforms.

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Frequently Asked Questions

Answers to common questions about enrolment, assessment, fees, USI, RPL, and more.

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Our Courses

Browse all nationally recognised qualifications offered by Swift Skills, including entry requirements and course details.

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Contact Student Services

Speak to a member of our team about enrolment, support needs, or any question about your training. Academic and welfare support โ€” including LLN assistance, disability liaison, study help and referrals to external services โ€” is available to every student at no cost, with an individual Student Support Plan developed where needs are identified.