📞 1300 579 438
✉ info@swiftskills.edu.au
📍 403 87 Overton Rd, Williams Landing VIC 3027
📞 1300 579 438
✉ info@swiftskills.edu.au
📍 403 87 Overton Rd, Williams Landing VIC 3027
Everything you need to know about studying with Swift Skills · RTO 46501
Swift Skills (V&I Swift Skill Institute Pty Ltd) is a modern vocational education and training provider delivering nationally recognised qualifications. We are based at 207-2 Infinity Dr, Truganina VIC 3029. Our training is designed to be practical, industry-relevant and focused on real career outcomes.
Swift Skills is a Registered Training Organisation (RTO) registered with the Australian Skills Quality Authority (ASQA). Our details are:
Swift Skills may only issue qualifications and Statements of Attainment for training products within our registered scope. All qualifications are issued under the Australian Qualifications Framework (AQF).
Before commencing training, all students must complete and submit a signed Enrolment Form. As part of enrolment, you will be required to:
Swift Skills reserves the right to decline an enrolment application if entry requirements are not met or if the course is not suitable for the applicant.
Your USI is a reference number that creates an online record of your nationally recognised training in Australia. You can create a USI for free at usi.gov.au. For assistance, visit our USI Information page or contact student services.
Fee information for each course is provided in the course information sheet and on the relevant course page of our website. Fees must be paid in full (or an approved payment plan established) before training commences.
Full details are in our Refund Policy. Refund requests must be submitted in writing to info@swiftskills.edu.au.
All training and assessment is conducted against the requirements of the relevant training package qualification. Assessment is competency-based — you will be assessed as either Competent (C) or Not Yet Competent (NYC).
Assessment tasks may include written questions, practical demonstrations, projects, observations and workplace evidence. You will receive a clear assessment brief for each task. Where you receive an NYC result, you will have at least one opportunity for reassessment at no additional cost.
All assessment practices meet the principles of validity, reliability, flexibility and fairness as required by ASQA.
RPL is an assessment process that allows you to gain credit for skills and knowledge you already have — acquired through work, life experience or previous training. To apply for RPL, contact student services before enrolment.
Credit Transfer is available for units you have previously completed that are equivalent to units in your current course. Provide certified copies of your prior transcript to student services. Credit transfer is granted at no additional cost.
Regular attendance and participation is essential for competency-based training. You are expected to attend all scheduled sessions. If you cannot attend, notify Swift Skills as soon as possible.
Students who have not attended for a period of time without contact may be withdrawn from their course. Swift Skills will make reasonable attempts to contact you before any withdrawal is finalised.
All students are expected to:
Breaches of the Code of Conduct may result in a warning, suspension or withdrawal from training. The relevant procedure in our Complaints & Appeals Policy applies to any disciplinary matter.
Swift Skills is committed to providing a supportive learning environment. Support available includes:
Contact student services at info@swiftskills.edu.au or 1300 579 438 to discuss any support needs.
All students complete an LLN assessment at enrolment. This is not a selection test — it is used to identify any additional support you may need to successfully complete your training. If LLN support is identified as appropriate, we will work with you to arrange suitable assistance.
Upon successful completion of all units, Swift Skills will issue your AQF qualification or Statement of Attainment within 30 calendar days of the completion date. Credentials are issued under the full legal name of Swift Skills (V&I Swift Skill Institute Pty Ltd, RTO 46501) and carry the NRT logo, confirming they are nationally recognised.
A Statement of Attainment will be issued if you complete some, but not all, units of a qualification.
Swift Skills maintains secure records of all enrolment, assessment and completion data. You have the right to access your records at any time. Request access in writing at info@swiftskills.edu.au. Training records are retained for a minimum of 30 years.
You have the right to raise a concern, make a complaint or appeal any decision. Full details of our process are available in our Complaints & Appeals Policy. Key points:
Swift Skills collects and manages personal information in accordance with the Privacy Act 1988 (Cth). Your information is used for training, regulatory reporting (including to NCVER and ASQA) and to support your learning. Full details are in our Privacy Policy.
Swift Skills has a duty to provide a safe learning environment under the Work Health and Safety Act 2011. Students also have responsibilities to take reasonable care of their own and others’ safety, follow lawful safety instructions, and report hazards. Any safety concerns should be reported immediately to your trainer or student services.